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Adolf van den Berg

1 reviews | Active since Mar 2012

13 Jan 2016, 10:55

Stunning Incompetence

I have been in correspondence with these two individuals for the last couple of days and in my life i have never seen anyone work this hard to not make a sale.<br> <br> I had app**** for the purchase of a smart device online. <br> And the errors on a transunion report prompted them to decline the application.<br> I then cleared the misconceptions and errors with them only to be told to come back when transunion catches up... <br> <br> I am not putting my studies, work and creative projects on hold to accommodate this level of incompetence.<br> <br> I need someone to redo this application properly.<br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2016, 12:33
Official
Hello AdolfvdB,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 847569.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)