NM
Nemalili M

1 reviews | Active since Oct 2024

25 Feb 2025, 09:03

STUDID FNB is handing over accounts without calling the account holders to rectify first!!

This stupid FNB bank has handed my account over without even giving me an opportunity to rectify the account. This is not aligned with the consumer protection act. I sent an email twice an up until today they are just ignoring me. No one has contacted me still. How do you just hand over an account without first notifying the account holder to rectify. To show they don't care, Everytime I call, I will be told to contact finance. Finance will tell me to send an email which NO ONE LOOKS AT!!!!! This stupid bank called FNB is taking us for granted.

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NM
Nemalili M's update27 Feb 2025, 08:20
Reviewer Update
STUPID AND UNCARING FNB gas continued to ignore my matter and they are not fixing the matter even after all the emails and calls I made to them. This morning I woke up into this message from the attorneys "Friendly reminder to pay your FNB MS acc as promised. SDK Attorneys, Tel *** / *** Ref ***"

FNB refuses to solve this problem even when they realise that they never gave me an opportunity to rectify this account. They are choosing to ignore me and tarnish my credit. That's what big companies do, they don't care about the small guy they just trample over them as they please because they have big lawyers who can fight their battles.

I am so disgusted with FNB at this stage after all these years I have used them they just handed my account to the lawyers without following the correct consumer channels,