1 reviews | Active since Jun 2011
STUDENT LOAN NOT AVAILABLE WITHOUT ACCOUNT
My wife and I share an graphite account. the account is in her name. i tried applying for a student loan and was declined as the account was not in my name. effectively FNB want us to waste money by having two accounts just to do further business with them. i have had 3 cars via Wesbank, i have a credit card and personal loan with FNB, i have a bond with FNB. yet i must still have another account.<br> <br> My daughter is one of the lucky few to get into WITS, but we are either going to have to take her out or apply else where (Perhaps FNB is happy to give away their interest payments).<br> <br> I also asked for a copy of the call and was put right back to the voice prompts. my ref for the call is tccpdcmxas***.<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875335.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875335.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
