LM
Linnert M

1 reviews | Active since Dec 2014

16 Apr 2016, 11:35

Student account but bank charges are ridiculous

My son has a fluid savings account with FNB. The charges on this account are crazy. How can a student account pay R137 for value added services and this excludes charge for any other transaction. The bank charges comes to about R350 for a student fluid account. That's not even what I pay for my account which I have with another bank and I'm employed. My son has been to the bank to complain about the bank charges but there seems to be no change. I am not willing to fork out almost R350 on a child's bank account. Surely this account should have a fixed monthly service fee not these different fees which ends up adding up to R350.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Apr 2016, 11:58
Official
Hello TholiM,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 906628.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)