Stuck in foreign country

Item: FNB (First National Bank)
Rating: 2
Author: Feani M

I am in a foreign country. I have asked for my account to be activated for international transactions while I am abroad the agent confirmed that it is activated. I am currently overseas and my transactions are all declining. What do I do?? I have no access to roaming. You can reach me on e-mail

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

25 Jan 2016, 09:33

Hello Customer1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 854283.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply25 Jan 2016, 09:33

Official