MS
Marco S

1 reviews | Active since Sept 2016

08 Sept 2016, 08:48

Stuck in another country without funds, thanks to FNB

<p>I am currently in Dubai and I had funds deposited to my credit card to use here today. However, to my horror I received an email this morning from FNB saying that my limit has been adjusted, this was with no prior notifications to me and I also informed FNB that I will be using my card while I am in Dubai.</p> <p>I urgently need those funds today and now I'm stuck in the country with no money thanks tp FNB.</p> <p> </p> <p>I am also only available via email for now.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2016, 11:20
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)