Struggling to replace my business banking card

<p>My business banking card was damaged and had to be replaced. I went into the branch to apply for a new one and was told it would take 3-5 working days. I received a call the next day and was told that something couldn’t verify (?)…I had to back to the branch, which I did. Received an sms 3 days later that the card could be picked up. I went in this morning to do that but the system was offline. Went back later to pick the card up.</p> <p>At home, when I tried to activate my card online, it turned out that the number on the card doesn’t correspond to the number of the card listed on my online account. The number of the card I received was listed as cancelled and cannot be activated. I phoned support and was told to go back to the branch to sort it out. For the 5th time. This is terrible service.</p>