1 reviews | Active since Oct 2011
Struggling to port out from FNB Connect
<p>I have been trying to port out from FNB connect for the past 3 weeks now, without any luck. I have spoken to the call centre agents a couple of times who have assured me that the port should be going through, but according to Vodacom FNB is not releasing the number .</p> <p>I see there have been many complaints regarding this - why is FNB not fixing this issue???</p> <p> </p> <p>This extremely frustrating! How do I get away from FNB Connect if they are not releasing my number?</p> <p> </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)