Struggling to get FNB Business account opened online activated.

I opted to open a business account via the CIPC Biz portal website and recieved a call from a FNB agent to start the application process over the phone. I was then sent a email with further instructions on how to complete the application and have the account activated. I read emailed and emailed back all the neccessary documents as per their email, and recieved a auto response that "my email was recieved and I will receive feedback within 3 working days", and 3 working days have passed and I've had no response from anyone. Yesterdday, I phoned the number provided on the auto response email, however I was told that the admin department doest have phones and my matter has been escalated and given reference number *** and still have not had any response...today i phoned the number again and I was told the same story and given the same reference number .... I have already received the card meant for the account at the branch and unfortunately unable to transact on the account as it is not active. I have been using fnb for over 5 years now and was happy with their service until now. Today I am going to open a new account at at alternative bank, as visiting the fnb branch is not helping either, as they can only call the same useless call center on: ***