Struggling for weeks to open and activate account

<p>I opened a youth account for my daughter. I received her bank card after about 2-3 weeks. However, I cannot see her card on my online banking at all in order to activate it. I also cannot transfer or pay money into her account. I have sent various queries (reference numbers SI- ********** and ********** Q, as well as emails to my "premier banker" and messages on facebook) pertaining to this issue in the past week, but I just cannot get anyone to sort it out. I am very disappointed in FNB, I am used to much better service than this. </p>