1 reviews | Active since Feb 2018
Struggle to close Credit Card
My husband and I have been trying to close his credit card. It seems unbelievable that it should be a mission but it is. Hours on the phone. Up and down to the branch. It is not done by the branch the credit card has it's own devision. A call center. And it is a nightmare. When we thought FNB's service could not possibly get any worse, well, it did. We have been banking with FNB for 44 years and we experience the downward spiral.
Mrs. L.D. Steyn ********** 956
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)