Strike two, FNB. Do not strike out!!!

After being a loyal client for many years with FNB and paying my bond instalment on time. Every little extra cash that I got from my other investments I would transfer it to my bond account. On the 27th of August, A representative from the home loan devision calls me with a very condescending tone to tell me that my account has been flagged because I failed to pay the required instalment!!!

I am so disappointed with a bank that I have entrusted all my finances since I was a student. I would have appreciated a benefit of a doubt and for someone to have done the necessary verification before picking up a phone and telling me that I missed a payment.

Its not the first time FNB has failed me. I was once stranded in the middle of now where and their AA devision failed to come to my rescue. A service I was paying for.

With the South African banking industry so competitive I really should not be sticking around with an abusive bank like FNB.