MH
Mamiki H

1 reviews | Active since Dec 2018

19 Jun 2019, 21:55

Stress FNB is causing me

I noticed I had money in both my accounts yesterday and I called FNB to question where the money was coming from and the lady who explained to me plainly said that no money was deposited in my account and the money that was in my account was indeed mine. I then after hearing the good news used the money. This morning I woke up with a negative in both my accounts does this mean I owe FNB????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2019, 09:59
Official
Good day Mamiki, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

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