MR
Michelle R

1 reviews | Active since Sept 2018

11 Sept 2018, 15:57

Stranded abroad !!

I am currently stranded in Bali. I gave the go ahead to FNB that was I was traveling and even so my card has been blocked. I have tried every which way to get it unblocked - none of the numbers work here. I have tweeted, facebooked and there is absolutely nothing more I can do. I have been banking with FNB both Busienss and private for 10 years. This is atrocious!!! Is ther anyone who can help me???

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Sept 2018, 16:10
Official

Good Day Michelle Roniak ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***