KM
KAREN M
1 reviews | Active since Jun 2010
10 Sept 2019, 15:22
Stop using DIGITAL PLANET for your FNB Connect deliveries please!!!!!
FNB CONNECT - please STOP using Digital Planet for your deliveries! They failed to contact me on my CELLPHONE when my delivery was ready hence causing me to have to reschedule etc.
This has happened twice now - both with this latest order as well as with my previous order?!
They are *********** and uncontactable!!!!
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FNB (First National Bank)'s replyOfficial
11 Sept 2019, 08:32Good day Karen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
FNB (First National Bank)'s reply11 Sept 2019, 08:32
Official
Good day Karen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408