aC
alex C

1 reviews | Active since Mar 2009

09 Feb 2016, 12:06

STOP THE SPAM

I have sent numerous messages (on their own app) to STOP sending me SMS'es and emails and stop calling me on my cellphone regarding all sorts of marketing. Now I have got it recorded where I request them to stop the SPAM. Check the call you made to my cellphone at about 11:40 this morning (9/2/2016). I specifically request that you stop all marketing to me (emails, SMS'es, phone calls).<br> <br> If I get anything relating to any marketing from you, I will SWITCH to another bank in UNDER 10 MINUTES !

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Feb 2016, 15:04
Official
Hello alexcau,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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