1 reviews | Active since May 2017
Stop *****ing my money!
<p>How convenient that on the day I visit your branch to close my account I get told there is some unknown amount outstanding. No record of when or who I owe the money to AND with more than enough money in my account for it to have been paid. I now have to make a second trip to the branch to close my account but first I have to wait 5 working days for FNB to figure out who this money is owed to??!! I'll tell you the answer, it's MY money and come hell or high water I will dispute this issue. Either which way, this warrants a post on Hello Peter and one less customer for FNB</p>
Good day Ms. Lisa Dalgleish
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. Lisa Dalgleish
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
