DK
Danila K

1 reviews | Active since Mar 2010

28 Jun 2017, 12:55

Stop spamming me!!!

<p>So I havent used my FNB account in almost two years. I got a new bank account with a MUCH better bank than what you will ever be!!! So for the love of life PLEASE PLEASE stop spamming me everyday with 3 - 5 sms's saying that my account is dormant and that i need to visit my branch!! I DONT WANT TO and I NEVER WILL!!! my Account will stay DORMANT till the end of time, so just close the damn account and NO i will not go into a branch to close the account!!! YOU ARE USELESS!!! STOP IT MAN!!!! Why dont you take all that effort and rather phone me to ask my why my account is dormant... but guess what YOU DONT CARE ABOUT your clients when you have them why would you care when you loose them?!?!</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2017, 14:16
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)

DK
Danila K's update06 Jul 2017, 09:29
Reviewer Update

Dear Naomi

no feedback has been received, and I am still being spammed EVERDAY! Once again true to FNB fashion you dont care about new clients, current clients or ex clients. I have been trying to phone you on the number given above with no success!!! STOP STOP spamming me!!!!!!!!!!!!!!! I WILL NEVER RE-ACTIVATE my FNB account NEVER! And you are not helping the situasion with you bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!