LM
Luanne M

1 reviews | Active since Mar 2015

15 Jan 2016, 15:08

STOP SMSing me SPAM

This is the second time I am complaining here about this.<br> FNB you do NOT HAVE THE RIGHT TO USE MY CELL NUMBER TO SEND ME YOUR MARKETING *******!!! Last time I complained you had the audacity to tell me I signed up for it when I accepted ebucks, bet that was some fine print.....wonder if the consumer council should take a look at it? YOU HAVE MY NUMBER FOR SECURITY REASONS ONLY, I AM NOT INTERESTED IN YOUR FUNERAL PLANS, INSURANCE, WINNING WHATEVER OR BUYING RIPOFF VODACOM DATA.....<br> STOP SPAMMING ME!!!<br> AND IF IT IS A CONDITION OF EBUCKS WHY DIDN'T YOU UNSUBSCRIBE ME FROM IT AS I ASKED LAST TIME????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jan 2016, 16:05
Official
Hello LuanneS,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849473.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)