HJ
Hendrik J
1 reviews | Active since Jan 2013
23 Feb 2016, 11:46
Stop sending me sms every day for the same thing
Good day<br> <br> Can someone please advise why I am receiving sms regarding cellphone banking every single day? I am getting annoyed and would like this to stop asap.<br> <br> I am aware that I can get statements via cellphone banking, but when I need a printed 3 month bank statement the option on cellphone banking serves no purpose.<br> <br> I am telling FNB this once only. Stop spamming me with sms.<br>
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FNB (First National Bank)'s replyOfficial
23 Feb 2016, 12:07Hello HCJacobs7211,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Feb 2016, 12:07
Official
Hello HCJacobs7211,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874381.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)