1 reviews | Active since Jun 2010
Stop sending me SMS/Email spam! 10000th request!
FNB you are truly a disappointment. Over the past couple of months I've demanded you to stop sending me SMS and email spam but your call center agents are so *********** that you just lie to your customers and hope they'll go away. Finally it seems like someone did their job and removed me from the SPAM list. But on my birthday you decided to start with your spamming again. If this is not sorted out for the last time I will be moving banks as you have zero respect for me as a customer. And please tell Mpho Khorombi to read emails before replying since he just went against what I advised - that I will NOT call the call center! You have my number so CALL ME as I refuse to waste my money on calling you over your poor customer service. You've communicated with me before via email with this problem and now it's suddenly a problem to email me? Try and be consistent will you?
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718598.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718598.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
