MP
Marcelo P

1 reviews | Active since Jul 2015

27 Jul 2015, 15:24

STOP PHONING ME!!!!

For the passed week I have been receiving calls of up to 10 times a day from both FNB's 011 *** numbers. The only reason I know it is them is because I had to Google the numbers. They phone in and as soon as I answer they immediately cut the call. This is text book Harrasment and should this be how they treat their valuable clients then I will have no choice but to close my accounts and move over to a more accommodating bank who does not harrass their customers. STOP IMMEDIATELY!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2015, 15:45
Official
Hello Marcelo15,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728572.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)