MH
Maggie H

1 reviews | Active since Sept 2015

29 Mar 2016, 09:28

stop payment reversal

I filled a stoppayment on thursday and one of the 3 consultants in the middle filled in the forms and she promised to reverse it on saturday. Its Finbond for R1000.00 . That R1000 must be reversed caused I fully paid the Finbond loan.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2016, 09:53
Official
Hello maggie@h,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 894696.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)