RA
Rishaad A
1 reviews | Active since Jul 2014
05 Feb 2016, 00:25
Stop order implemented but debit orders still acti
During January 2016 I went to Silverton Bank and stopped all my debit orders as I'm currently unemployed and waiting for UIF payments. I don't know, when I'll receive UIF money, therefore I stopped all my debit orders. I was supposed when debit orders went off regardless. I was charged R500.00 in penalties. <br> Wednesday 3 Feb 2016 I want to Silverton bank where I explained the situation and I was told the penalties will be reversed.<br> Nothing has happened my account is still in arrears, please help
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FNB (First National Bank)'s replyOfficial
05 Feb 2016, 07:50Hello Allier,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 863045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 863045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 Feb 2016, 07:50
Official
Hello Allier,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 863045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 863045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)