1 reviews | Active since Jan 2016
Stop ******* debits
Good Day,
Please seethe complaint I wrote last week . "I do not have any debit orders set up on my FNB account. I have since noticed 2 EDO attempts on my accounts and as well charges related to the debit orders. It is unfair that I accrue charges for debits I have never signed off on. I do not know the companies debiting my accounts nor have I ever approved any debits on my account.
What makes me even more ****ed off is the fact that this is not the first time I have had this problem. I have accounts with Standard Bank but I have never encountered this sort of problem, only with FNB.
Kindly refund me for any debits or charges related to debit orders on my account as I have never approved any debit orders on that account.
Lastly, please get your **** together!!!!!!!!"
Now I just saw that I got *******ly debited again!!!!!! This is after I launched the same complaint. This is getting tiring and costly. Please fix this
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team