Stop cold calling me!

Item: FNB (First National Bank)
Rating: 1
Author: jaime N

Would you PLEASE stop cold calling me! I do not want anything you are offering! I have been with you guys for 16 years and don't087 appreciate being cold called constantly. Leave me alone! Your number: **********

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

13 Sept 2018, 10:14

Good Day Jaime ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply13 Sept 2018, 10:14

Official

Good Day Jaime ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

jaime N's updateReviewer Update

14 Sept 2018, 09:41

I would like to advise that you are now calling me at work to sell me a credit card because I didnt complete an application. Maybe I didn't complete because I DIDN'T WANT IT. I do not appreciate being hounded during business hours or any other hours on any day! Do not contact me on any line. IF I want something, I would walk the 500m to FNB and ask. Capitec is looking very appealing.

jaime N's update14 Sept 2018, 09:41

Reviewer Update