KN
Kgomotso N

1 reviews | Active since Sept 2018

05 Jul 2025, 16:06

Stop changing my accounts without my concern and charging me fees

*** make sure u reverse that R4 u charged me on 2July! U have no right to charge that! Your agent says it's for when my Acc was changed from aspire to fusion aspire last year, in case u forgot my Acc was fusion aspire & u downgraded it yourself without my concern and u had to fix it back to fusion aspire so u can't charge me for your mistakes!! Reverse that amount !! I'm tired of u doing as u please on my accounts! Stop it or I will start reporting u to the Ombud

I received a text message today saying welcome to your new account with Acc no.. yet that is my cheque account I have been using it for years so why am I getting new Wwlcome messages as if I’m new??? U better stop doing ad u please on my accounts!!!! I have a fusion account with an overdraft ! Last year u downgraded me without my concern u just did your own things so I demanded that u fix that and u did now u want to charge me Pro rata for what now ?? It makes no sense that over a year later u want to charge me pro rata for putting me back to my fusion aspire account that I was on anyway and u are the ones that downgraded it ? Like do you even know what you are doing over there ??? The text message I got also looks like I just opened a new account !!! Stop changing my accounts !!! If I want a change I will ask for it myself !! Last year u also changed my business zero Acc to gold account without my concern!! You always friddle with my accounts stop it !!!!! My account better be left on fusion aspire with overdraft ! Also To increase. Accouny feee from 105 to 120 that’s insane

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