1 reviews | Active since Jan 2016
Stop allowing ******* debits
Good Day,
I do not have any debit orders set up on my FNB account. I have since noticed 2 EDO attempts on my accounts and as well charges related to the debit orders. It is unfair that I accrue charges for debits I have never signed off on. I do not know the companies debiting my accounts nor have I ever approved any debits on my account.
What makes me even more ****ed off is the fact that this is not the first time I have had this problem. I have accounts with Standard Bank but I have never encountered this sort of problem, only with FNB.
Kindly refund me for any debits or charges related to debit orders on my account as I have never approved any debit orders on that account.
Lastly, please get your **** together!!!!!!!!
Hello Thandiwe1987 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback. ***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Hello Thandiwe1987 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback. ***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team