AB
Andrew B

1 reviews | Active since Feb 2018

19 Feb 2018, 11:49

****** MY MONEY

FNB In the space of one month i get charged for 7 credit card terminals however I have only ever had 4.

no consultant ever got back to me and the money just appeared back into my account.

Now to add to this i have a transaction report from one of my credit card terminals and they have paid me R8000.00 less than what it says and there is nothing you can do to assist me.

****** R11000 from me in the space of month THANK YOU

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2018, 12:15
Official

Good day Andrew Boyce,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)