DN
Devine Nortjé

1 reviews | Active since Feb 2018

05 Feb 2018, 16:27

Stole My Money

I have an ewallet of R1500 sent to me, when I went to draw the cash I could only draw 500.

I phone e-wallet services to Ask what is going on, apparently my account was Over drawn by R1000???!!!! How???? How do you over draw a ewallet send? you cannot?!!!!!!

This is ******* from a bank, How does e-wallet become overdrawn. You messed up! fix it!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2018, 16:38
Official

Good day devine-nortje,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)