SB
SHAFIE B
1 reviews | Active since Aug 2013
16 Sept 2015, 09:15
STOLE MY MONEY
I PURCHASED AIRTIME ONLINE. A WEEK LATER STILL WAITING FOR MY AIRTIME.<br> WILL I BUY ONLINE AGAIN - NEVER. <br> AM I GOING TO TELL AS MANY PEOPLE ABOUT MY EXPERIENCE - ABSOLUTELY.<br> HOW WAS THE RESPONSE FROM FNB - SHOCKING.<br> DO I THINK THAT THEY VALUE ME AS A CUSTOMER - NEVER, NEVER, NEVER, NEVER, NEVER<br> AM I THINKING OF MOVING TO ANOTHER BANK - THIS IS A TINY ISSUE BUT I HAVE BEEN LOOKING FOR A REASON. SOMETIMES CHANGE IS GOOD.<br>
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
16 Sept 2015, 10:06Hello buxshafie@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 760872.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 760872.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Sept 2015, 10:06
Official
Hello buxshafie@,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 760872.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 760872.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
