MC
Marshunt C

1 reviews | Active since Mar 2014

14 Dec 2016, 09:56

STOLE MONEY, NOW DEEP IN DEBT, WORST BANK

<p>So I wrote a complain a while back about money that FNB stole from me the first time, then they said they will look into it and get back to me. 2 weeks after that, they did not get back to me and I sent in another complain about the same problem and the bad service. It is a month later now, and they still did not get back to me. Worst part is, I owed -R970 or whatever on my account, after every EDO of R2000 that they keep hitting me with. NOW my account is -R9400... HOW THE FACK DO YOU GUYS ***** MONEY AND TRY TO GET AWAY WITH IT? I don't even have anything in my transaction history about such an amount that I used and I haven't used the account for a month, due to the first theft problem that you people did not sort out? Do you guys think I earn R50 000 a month to be able to pay your theft???? Fack this service. I will take this to court and cancel my account with FNB, you guys are a bunch of ******* and give the worst service possible. LONG LIVE CAPITEC</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2016, 11:45
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)