BM
Busisiwe M

1 reviews | Active since Mar 2018

03 May 2025, 10:37

Stokvel account

FNB had a problem with the Stokvel accounts yesterday. Now the money captured yesterday is stuck under balance and we now all have to go to a branch to resolve this issue. I don’t understand why this must be an inconvenience to us yet the fault is with FNB! What a frustrating bank

0
Replies (1)
BM
Busisiwe M's update03 May 2025, 11:51
Reviewer Update
Hi FNB Complaints Team

I did get your notification that my matter will be attended to in 5 business days which for me is still ridiculous as by that time the purpose I need to use my own money for will be extremely delayed. The turn around time is not beneficial for me.