1 reviews | Active since Nov 2013
Stinky Attitude
<p>I am shocked by the treatment I received from FNB credit card. But then again, I never learn as this was not the first time.</p> <p>Here I am trying to apply for a limit increase. The lady hangs up on me without understanding my request. I had to call again to explain myself. She deliberately tried everything possible not to assist me.</p> <p>I ended up giving in and ended the conversation without being assisted, and she couldn't be bothered.</p> <p>Totally stinking attitude, she just did not care. I really hate every moment of being associated to this company. And it is clear that no matter how much we complain, nothing gets done about it.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
