TM
Talifhani M

1 reviews | Active since Feb 2017

28 Mar 2019, 11:47

Stinking Attitude

Guys when you send your guys to call me send people who will call with good attitude because I will not entertain people who call on my phone and speak whichever way they want to.

Why am I am I being charged on monthly bases but am not receiving the assistance that I am paying for? It's best I go out of that kind of account and go to the lowest as I don't see any difference.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2019, 12:00
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)