KN
Karen N
1 reviews | Active since Nov 2010
15 Dec 2025, 21:14
Stingy and arrogant bank
Utterly disgusted at the don't care attitude of bank that I have been loyal to for over 20 years. I have a few accounts with them plus a credit card and yet I do not qualify anymore for any travel airport benefits. I am paying so much for fees but yet I do not see any benefits. They have changed the benefit rules and made it a lot harder. I used to defend this bank a lot. Not anymore! Fnb do not respect or look after their clients. I complained on why I am on a low level on ebucks yet I use my card and spend so much but management said they can't do anything. I am very heartbroken to be treated like this by my bank. I will be changing to absa!
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Karen N's updateReviewer Update
18 Dec 2025, 16:17Received a call. But still no resolution or offer made to retain client satisfaction. Only apologies which I don't need! Fnb rather see a loyal client walk.
KN
Karen N's update18 Dec 2025, 16:17
Reviewer Update
Received a call. But still no resolution or offer made to retain client satisfaction. Only apologies which I don't need! Fnb rather see a loyal client walk.