1 reviews | Active since Jul 2016
Still waiting on feedback for an application submitted 3 weeks ago!!!!!
<p>I have app**** for products with FNB and am still waiting on a call from a ''dedicated consultant'' for three weeks now. It is absloutley ridiculous and poor service!!!!</p>
Good Day Mr Prinsloo,
Thank you for taking my call earlier,kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Prinsloo,
Thank you for taking my call earlier,kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)