CP
Catherine P
1 reviews | Active since Jul 2016
08 Jan 2019, 11:30
still waiting here
Well, firstly, you could HELP ME, by answering the phone! 15 minutes and counting while I listen to terrible music and the pompous british lady telling me that you are experiencing higher than normal call volume. HOW ABOUT EMPLOYING MORE PEOPLE TO ANSWER THE PHONE. Your bank charges are high enough... 17 minutes and counting. OMG.
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Jan 2019, 16:31Good Day Mrs. Price,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply08 Jan 2019, 16:31
Official
Good Day Mrs. Price,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)