1 reviews | Active since Dec 2017
Still waiting for reversal payment
I was affected by the December 1 Technical issue from FNB where their system was down,so I had made payments worth R14500.00 reserved on my credit card account,I raised it with FNB and the merchant(EasyEquities) there was a back and forth going on for about 4 Days,Finally my banker(Shaun Pillay) requested a reversal(from FNB credit card division) to be made to my account,Im still waiting for my R14500.00 till now!
Hello Tmakgalo,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Tmakgalo,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)