1 reviews | Active since Mar 2012
Still waiting for Refund on paid up account
I spoke to a Tshepo Mosolotsane last Saturday about a debit order that went off my settled account. He promised the refund to be process within 48 hours, its now day 7 and no feedback. I need this money back in my account today. Fedup with FNB and their poor customer service.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)