still waiting for refund

Item: FNB (First National Bank)
Rating: 2
Author: Avesh R

I migrated to the smart savings account. I did explain ti the consultant that I would like the bundled pricing option. <br> Im not on the bundled pricing option and My account was debited incorrectly.<br> Please assist. <br> ref n o: rk***

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Replies (1)

FNB (First National Bank)'s replyOfficial

05 May 2015, 11:11

Hello avesh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 677731.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply05 May 2015, 11:11

Official