1 reviews | Active since Jul 2012
Still waiting for refund
After many months of empty promises and patient waiting, I still do not have the money refunded back to me after my over charged delivery costs from ebucks. The amount is insignificant, but this has become a matter of principle and you cannot treat your customers this way. I am awaiting an apology and a refund after how this has been handled so badly!
Please contact me urgently!
Hello JonathanS123,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello JonathanS123,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)