1 reviews | Active since Aug 2016
Still waiting for outstanding balance
<p>On 2016-11-23 I did an enquiry to all my FNB accounts. I wanted to close all of them. I have done the transfers except for 1. I have a personal loan which i would receive a 30% discount for early settlement. Up and to this day i have not received any settlement balance, even after phoning on the 28th November and again 6th December 2016. Can someone assist me to ONCE-AND-FOR-ALL close this accounts. Please</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)