CD
Caylan D
1 reviews | Active since Feb 2015
16 Feb 2015, 13:13
STILL WAITING FOR ONLINE BANKING
I REGISTERED FOR ONLINE BANKING WITH FNB, AND I NEEDED TO UPDATE MY DETAILS FOR THE OTP, WHICH I TRIED THE FIRST TIME AND HAD NO LUCK, LODGED A COMPLAINT AND SOMEBODY CALLED TO \HELP"WHICH HE NEVER DONE"
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FNB (First National Bank)'s replyOfficial
16 Feb 2015, 13:56Hello CaylanDuarte,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 625126.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 625126.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply16 Feb 2015, 13:56
Official
Hello CaylanDuarte,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 625126.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 625126.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)