KK
Khazamula K

1 reviews | Active since Aug 2018

01 Oct 2018, 09:10

Still waiting for my refund

Officially broke, thanks to FNB. What a torture, how do you take money from someone's account and make the person wait 5 days in order to refund

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2018, 11:54
Official

Good day Khazamula Khoza,

Thank you for your posting and for bringing this matter to our attention.

We have noted that you have logged a previous complaint and reference number *** was issued.

Your comments had been escalated to FNB Private Clients for assistance and resolution. We have requested that they provide you with feedback.

Please note that every time a new complaint is logged a reference number is generated and the complaint goes to the back of the queue which delays the resolution process.

Regards,

Hello Peter Complaints Team

*** (option one)