1 reviews | Active since Dec 2010
Still waiting for my callback scheduled for around 9AM
<p>I was given a call where a lady tried to convince me to take Insurance on my revolving loan, and one of the sale techniques used was that this will prevent fnb from keeping my NOK responsible for my payments.</p> <p> </p> <p>I've got news for you. If something happens to me and I die, you can not and will not keep the nok responsible and no one else agreed to these terms and I cannot recall that you force signitures of NOK agreeing to these term.</p> <p> </p> <p>Still waiting for the call promised.</p>
Good day Mr. jpseph Cordier
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. jpseph Cordier
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***