wC
wayne C

1 reviews | Active since Aug 2017

15 Nov 2017, 14:59

Still waiting for issue to be resolved after 16 days!

Please do not think moving to FNB will be easy and in 1 step as they advertise. After almost 2 months, I have had to do all the leg work myself to move across and not even a word of apology from anyone! Only that I must be privileged to work with FNB. Laughable. I had just opened my business account with them as well. This will be the shortest stay in history. Their elitist attitude and incompetence is mind boggling. I would never advise anyone to even start the process as you won’t only ***** yourself, but FNB will ***** you.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Nov 2017, 15:25
Official

Hello coldman6,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)