TS
Thomas S

1 reviews | Active since Jan 2012

07 Mar 2017, 07:20

Still waiting for fnb mobile technical people for network issue

<p>I'm still waiting for a response from FNB mobile technical people for assistance / response /help on my network issue I've been having for almost a month now. Definitely they are jot serious about customer service. Why start such a business if you can't give great service. I'm really struggling with my connection and network in general. But they just want you to pay instead of any assistance. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Mar 2017, 11:20
Official

Good day Mr. orosjopie

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***