nC
nadiya C
1 reviews | Active since Mar 2014
21 Dec 2018, 04:47
Still waiting for FNB....
We have still got no clousure with FNB. Ref ********** NF. They emailed asking for details. Got a call from a saleslady at FNB. No help there. We think we missed a call from SA . But that could have been anyone. And if it was FNB im surely they could call more then once. We called only over 10 times.. or email us and say we going to call at this time. Or wahtsapp. Anything. Money deposited by 6th Dec India said they can not draw money that was 10th Dec . We emailed called and to no avail. It's now the 21st and we have no track of the money. Travel agent has not received it and it is not in our bank account.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
21 Dec 2018, 11:13Good Day, Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please be advised that our records indicate that your are a third party to the account. We can advise that the account holder logged a complaint which is currently being dealt with However, a formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. The reference number is ***NF. Regards Hello Peter Complaints TeamRobyn Hay*** (option one)
Please be advised that our records indicate that your are a third party to the account. We can advise that the account holder logged a complaint which is currently being dealt with However, a formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. The reference number is ***NF. Regards Hello Peter Complaints TeamRobyn Hay*** (option one)
FNB (First National Bank)'s reply21 Dec 2018, 11:13
Official
Good Day, Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please be advised that our records indicate that your are a third party to the account. We can advise that the account holder logged a complaint which is currently being dealt with However, a formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. The reference number is ***NF. Regards Hello Peter Complaints TeamRobyn Hay*** (option one)
Please be advised that our records indicate that your are a third party to the account. We can advise that the account holder logged a complaint which is currently being dealt with However, a formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. The reference number is ***NF. Regards Hello Peter Complaints TeamRobyn Hay*** (option one)