1 reviews | Active since Sept 2012
Still waiting for feedbac****!!
On the 28th of November I called in to query a personal loan which I have on my banking profile - I was on the phone for 1 hour, I spoke to 3 different people & nobody could sort my problem out. The last lady which I spoke to mentioned that she would find a solution for me & that she would call me back on the same day. It's over a week later & I have still not received any feedback. I need this matter resolved urgently by a manager!!!
Hello Reaseg333 ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Reaseg333 ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)